CAD Affiliates customers receive excellent benefits, including upgrades to latest versions, updates and bug fixes, license management assistance, and live technical support by phone, email, and text.
We even offer upgrades for legacy products and competitive products!
Whether you bought the product last week, or many years ago, and whether you need assistance because of an equipment upgrade or you need a new product that better fits your needs, we can help you.
We believe that using the best products means customers never have to call for support. But sometimes, you may need a little help.
Maintenance Programs include phone/text support (weekday business hours), email support, and product-level upgrades. CAD Affiliates offers much more than an ordinary help desk. When you contact us, you will work with a real person in the US, who knows and understands the product, and knows that you need to get back to work.
CAD Affiliates' live support staff have the experience and the knowledge to quickly resolve most issues for our customers. But sometimes, the situation requires assistance from the manufacturer.
Our partner relationships allow us to go directly to the developer and get you the help you need.
Protect the investment you have made in these products, and take full advantage of the resources and features available.
We provide product documentation (user guides/manuals), information on past purchases through our license management assistance, and trade-in value on products you no longer use.
If you are using our products as an integral part of a greater solution, we can arrange for your development staff to communicate directly with the manufacturer.
Contact firstname.lastname@example.org regarding APIs, SDKs, and other integration products.